Are you changing your ERP system and taking the next step with AI? Start with your pricing strategy. It should guide both the design of your systems and the role of your AI agents, not the other way around.
An ERP transformation is one of the largest change initiatives a company can undertake. Processes are reviewed, data is structured, and new ways of working are defined.
But one area is often brought in far too late: pricing.
And that can be costly.
Once the new ERP system has been designed and implemented, a wide range of decisions about how prices are set, structured, approved, and monitored have already been built into the system.
If the pricing strategy was not clearly defined from the start, there is a risk that the system begins to dictate how the company can work with pricing. And if AI is then introduced on top of an unclear pricing strategy, the risk is not only that existing weaknesses are automated, but that they are amplified and scaled, with consequences for margins, customer relationships, and long-term competitiveness.
The system starts driving the strategy, instead of the strategy driving the system.
Our advice is therefore simple:
When preparing for an ERP transformation,separate pricing into its own strategic area.
Consider questions such as:
Strategy first. Then processes. Then systems and how AI can support them.
Following this order turns the ERP transformation into an opportunity to build the pricing capabilities of the future, rather than locking in the practices of the past.